Return Policy

Return Policy – Scentvora

At Scentvora, we want you to be completely satisfied with your purchase. If you are not fully happy with your product, our return policy ensures a smooth and transparent process.

Eligibility for Returns

  • Products must be unused, unopened, and in their original packaging.

  • Perfumes that are opened or partially used cannot be returned due to hygiene reasons, unless the product is faulty or damaged.

  • Returns must be requested within 7 days of receiving the product.

How to Initiate a Return

  1. Contact our support team via email or WhatsApp with your order details and reason for return:
    📧 Email: scentvoraUk@gmail.com
    📱 WhatsApp: +447848161477

  2. Our team will review your request and provide instructions for returning the prod