FAQs

Frequently Asked Questions (FAQs) – Scentvora

1. What products does Scentvora offer?
We offer a wide range of premium perfumes for men and women, crafted to deliver long-lasting fragrance and elegance.

2. How can I place an order?
Simply browse our website, select your preferred product, add it to your cart, and proceed to checkout using our secure payment methods.

3. Do you offer international shipping?
Currently, we deliver to select countries. For details on international shipping, please contact our support team.

4. How long does delivery take?
Delivery typically takes 3–5 working days for domestic orders. International delivery may take longer depending on customs and location.

5. What is your return policy?
We accept returns for unused and unopened products within 7 days of delivery. Opened perfumes cannot be returned due to hygiene reasons unless the product is faulty or damaged.

6. How can I track my order?
Once your order is dispatched, you will receive tracking details via email or WhatsApp to monitor your shipment.

7. Are the products authentic?
Yes! All Scentvora products are 100% authentic and crafted with premium ingredients for a luxurious fragrance experience.

8. How can I contact Scentvora for support?
You can reach us via:
📧 Email: scentvoraUk@gmail.com
📱 WhatsApp: +447848161477
Our support hours are Monday – Saturday, 10:00 AM – 8:00 PM.

9. Can I cancel my order?
Orders can be canceled before they are shipped. Please contact our support team immediately to cancel or m